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Enterprise Resource Planning

ERP (Enterprise Resource Planning) describes software that lets an enterprise manage user access to its network resources efficiently. ERP software generally lets a user sign on to different enterprise systems and applications using the same password. ERP software makes it easy for the enterprise to control and keep track of which systems and resources each user has access to, and provides consistent standards for creating and changing passwords. One system administrator can usually manage user access to all platforms - UNIX, mainframe, Windows NT, and so forth - and to the applications on these platforms that require controlled access. Readmore

 

A Customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not interruption on our work. He is the purpose of it. We are not doing a favor by serving him. He is doing a favor by giving us an opportunity to serve. “Quality is not expensive. It is priceless” - The words of Mahatma Gandhi

CRM is not just a technology, but rather a comprehensive approach to an organization’s philosophy in dealing with its customer. It is an approach of creating, maintaining and expanding customer relationship.

Cost of retaining old customer is always less than generating new customer.

In today’s world a company can survive only if they can manage to keep its customer happy in following terms:

  • Promising a customer environment and using other means to maintain customer attention have now become the top priorities for any company that wants to make it big in the market.
  • Promising latest and top class success to customers

This result is nothing but E-CRM. It provides companies with a means to conduct interactive, personalized and relevant communication with customer across both electronic and traditional channel.

Need of CRM

  • The CRM offerings remain Channel Centric not Customer Centric
  • Modern-Day Customers facing traditional system.
  • Customer centric metrics is non-existence.

Key Features

  • Driven by data warehouse.
  • Focused on consistent metrics to assess customer action across channels.
  • Built to accommodate the new market dynamics that place the customer in control.
  • Structured to identify a customer’s profitability and to determine effective investment allocation decision accordingly, so that most profitable customer could be identified and retained.


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Welcome the Unique Infosoft

Unique Infosoft is a “One Stop IT Solution” for any kind of business process. It basically deals with various web as well as window’s application and services.

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Achieve Your Unlimited Goals.

Unique Infosoft is a small firm established in 12th May, 2012 and it was with laudable objectives of providing a better service in IT service to small and big organization. Our main objective behind this is to provide software and technical support to the business man or entrepreneur to enhance the working efficiency.

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Call Us On: 9890710600 / 9867118954